Terms of service
GENERAL TERMS AND CONDITIONS (CONDICIONES GENERALES DE CONTRATACIÓN)
1. Legal Identification (LSSI-CE Compliance)
In compliance with Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying data of the business owner are set out:
• Website: Stefbastian.com
• Owner Name / Company Name: Stefano Piterá (operating commercially as "Stef Bastián")
• NIF / NIE / CIF: ESX8223760H
• Registered Address: Carrer de Trafalgar, 76 local 1 Ciutat Vella, 08010 Barcelona
• Contact Email: info@stefbastian.com
• Contact Phone: 930385733
2. Object of the Contract
These General Terms and Conditions regulate the purchase of digital products and services offered on Stefbastian.com. Currently, we offer:
• Automated Painting Video Courses: Pre-recorded digital content accessed immediately upon purchase.
• 7-Month Mentorship Program: A hybrid service including pre-recorded video access via the Tevello platform and live 1-on-1 coaching calls.
3. Purchase Process
In accordance with Spanish consumer law, the purchasing process is conducted in English. The user must select the desired product or program, complete the checkout process by providing the requested billing data, and make the payment through our designated secure payment gateways (e.g., Stripe, PayPal). The contract is formalized the moment the payment is successfully processed. A confirmation email will be sent within 24 hours of purchase, serving as proof of the transaction.
4. Pricing and Taxes
All prices indicated on the website are in Euros and, unless expressly stated otherwise, include the applicable Value Added Tax (VAT / IVA) or any other corresponding taxes in Spain. We reserve the right to modify prices at any time; however, products and services will be billed based on the rates in effect at the exact moment the order is placed.
5. Access and Delivery of Digital Content
• Painting Courses: Access to the digital video courses is granted automatically and immediately upon successful payment.
• Mentorship Program: Access to the recorded materials on the Tevello platform and instructions for scheduling live calls will be provided upon receipt of the initial deposit or full payment. You retain lifetime access to the recorded Tevello content after the 7-month program concludes.
6. Right of Withdrawal and Refund Policy (TRLGDCU Compliance)
• For Automated Painting Video Courses (Digital Content):
In accordance with Article 103(m) of the Spanish General Law for the Defense of Consumers and Users (TRLGDCU), the 14-day legal right of withdrawal does not apply to the supply of digital content not provided on a tangible medium once its execution has begun. By purchasing our automated painting video courses, you expressly consent to gaining immediate access to the digital content and acknowledge that you will lose your legal right of withdrawal from the contract the moment access is granted. Consequently, all sales of automated painting video courses are final, and no refunds will be issued once the transaction is complete.
• For the Mentor 7-Month Program (Services & Deposits):
Our mentorship program requires an initial deposit (50% of the total price) to confirm your participation, with the remaining 50% due prior to the start of the program. Under the Spanish TRLGDCU, you have the right to withdraw from this service contract within 14 calendar days from the date the initial deposit is paid, without giving any reason, provided the mentorship program has not yet commenced. If you cancel your enrollment within this 14-day window, your deposit will be fully refunded.
If you decide to cancel your participation after the 14-day legal withdrawal period has expired, the deposit becomes strictly non-refundable to compensate for the reservation of your spot. If you explicitly request that the program begins before the 14-day withdrawal period ends and subsequently withdraw, you must pay an amount proportional to the services already provided.
7. Warranties for Digital Content (RDL 7/2021)
In compliance with current regulations regarding the sale of digital content and services, we guarantee that the digital courses and mentorship materials will be accessible and conform to the description provided at the time of purchase. We will provide the necessary updates to ensure the digital content remains secure and functional during the time it is hosted on our platforms.
8. Intellectual Property
All content included in the courses and mentorship program (videos, texts, graphics, methodology) is the exclusive property of Stefano Piterá and is protected by Spanish and international intellectual property laws. Purchasing a course or program grants you a personal, non-exclusive, non-transferable license to view the materials for personal use only. You are strictly prohibited from reproducing, distributing, modifying, or sharing the content with third parties without our express written consent.
9. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Spanish law. In the event of any dispute or conflict regarding the interpretation or application of these terms, if the buyer is a consumer, the competent courts will be those of the consumer's place of residence, as mandated by Spanish law.